Cookies policy

1. What Are Cookies?

Cookies are small text files placed on your device by your browser when you visit a website. These files help websites remember your preferences, recognize returning users, enhance functionality, and gather data for performance and marketing purposes. Cookies can also be used in conjunction with pixels, beacons, or tags.

Cookies do not harm your device, but they may store settings, user choices, and browsing history that contribute to a more personalized experience.

2. Types of Cookies We Use

We use a combination of the following cookies:

2.1. By Source

• First-party cookies: Set by CoPilot AI directly to manage your session or preferences.
• Third-party cookies: Set by external service providers integrated into our Website, such as analytics or marketing platforms.

2.2. By Duration

• Session cookies: Temporary cookies deleted when you close your browser. These enable essential features such as login persistence or navigation.
• Persistent cookies: Remain on your device until expiry or manual deletion. Used for remembering login credentials, personalization, and tracking.

2.3. By Purpose

• Strictly necessary cookies: Essential for Website functionality (e.g. secure login).
• Performance/Analytics cookies: Help us understand usage trends, improve content, and fix errors.
• Functional cookies: Remember choices such as your location or display settings.
• Marketing cookies: Track your browsing activity across websites to serve personalized ads and assess campaign effectiveness.

3. Why We Use Cookies

We use cookies to:

• Ensure technical functionality and security of the Website;
• Recognize and remember your preferences and past activity;
• Measure Website usage and performance through analytics tools;
• Support remarketing through platforms like Facebook and LinkedIn;
• Analyze visitor trends to improve features and usability;
• Provide seamless access across devices and sessions.

Some cookies allow us to collect or infer information that may constitute Personal Information. In those cases, we handle the data in accordance with our Privacy Policy and Australian Privacy Principles (APPs).

4. Third-Party Cookies and Providers

We work with third parties that may place cookies through our Website. These include:

• Google Analytics: Usage tracking, device recognition, geographic location.
• HubSpot: CRM integration, form tracking, lead source identification.
• Stripe: Secure online payment processing.
• Facebook/Meta: Remarketing, engagement tracking, conversion monitoring.
• LinkedIn: Account integration, advertising attribution, and analytics.

These third parties may use the cookies to collect and process data under their respective privacy policies. Some of these vendors may store data in or transfer data to countries outside Australia, including the United States and Canada. While these jurisdictions may not offer the same level of privacy protection as Australia, CoPilot AI takes reasonable steps to ensure privacy safeguards are in place.

5. Managing Your Cookie Preferences

You have control over how cookies are used:

Via Your Browser

You can block, delete, or configure cookie behavior through your browser settings. The following links explain how to do so:

• Chrome
• Safari
• Firefox
• Edge/IE

Please note that disabling some types of cookies may affect functionality or performance.

Implied Consent

By continuing to use our Website, you consent to our use of cookies in accordance with this policy, unless you have disabled them through your browser settings.

6. Changes to This Cookies Policy

We may update this Cookies Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of the Website after changes are posted constitutes your agreement to the updated policy.